id you know that there are two varieties of hearing aids? Hearing aids are either locked or unlocked. Locked hearing aids can only be programmed by the company who sold them. Unlocked hearing aids are not limited by this.
Hearing Dynamics sells only unlocked hearing aids. All of our hearing aids come directly from the major manufacturers. Our unlocked hearing aids can be serviced by most hearing practices all over the world.
The good news is there are many hearing practices who can service our unlocked hearing aids. Therefore if you move or you are traveling, the likelihood of finding assistance for your unlocked hearing aids from Hearing Dynamics is much greater than if you have locked hearing aids.
Purchasing Locked vs. Unlocked Hearing Aids
What do Beltone hearing aids, Miracle Ear hearing aids, Avada hearing aids, Audibel hearing aids, NuEar hearing aids, and AGX hearing aids all have in common? They all sell LOCKED hearing aids!
In this video, Dr. Olson tells you about the most important question you need to ask before buying hearing aids; “Are your Hearing Aids Locked?”
What is a “Locked” hearing aid?
Basically, locked hearing aids are hearing aids that have been labeled by the hearing aid center that sells them and can only be programmed by that hearing aid center. Private-labeled hearing aids use a computer chip that will only work with that clinic’s computer software, so if you try to service your “Private Labeled” hearing aids from another clinic who is not affiliated, they will be able to provide you limited, if any, assistance.
Why does this matter?
- If you move or travel often, you are restricted to where you can go for assistance.
- If that franchise goes out of business, you will have to find the next closest one and that might be in another town or state.
- How do you know what you are really purchasing? There will be limited information available.
- You can’t compare prices with another company or office. It’s easy to compare prices with the same brand & model, but when something is private-labeled, you have nothing to compare.
Dealing with locked hearing aids is a weekly problem in our clinic. People are constantly retiring and moving to our area or simply spending the winters here. New patients come in all the time with private-labeled hearing aids from manufacturers that we probably work with, but because they are locked, we can only provide limited help. Independent clinics do not have the software to adjust these hearing aids or unlock them in most cases.
It is our opinion that locked hearing aids only benefit the franchise or company selling them, and not the individual purchasing them.
Learned many new things about hearing health. The audiologist was good at explaining my hearing loss and helping me to choose the hearing aids that were best for me and in my price range.